A WHOLE NEW APPROACH TO QUALITY CONTROL
IN THE PAST: Many industries lack technology solutions geared to verify and record the existence and quality of the products and services they offer.
TODAY: QCIQ automatically gathers data from your management system and categorizes it into an affordable, easy-to-use app that allows your team to quickly view, verify, track and grade the quality of your products and services sold.
Product verification & quality control has never been this simple, yet powerful.
A FEW THINGS TO THINK ABOUT
SIMPLE
THE MOST SIMPLE, SMART AND COMPLIANT WAY TO QC A REPAIR.
REPUTATION
YOUR REPUTATION RELIES ON THE QUALITY AND INTEGRITY OF YOUR PRODUCTS AND SERVICES.
GET IT
SIGN UP TODAY. USE IT TODAY. IT'S TIME TO OUTPERFORM THE COMPETITION.
cool things you get
AUTOMATIC DATA IMPORT
Repair data imports directly from your estimating system. CCC data will come directly via SecureShare™. Mitchell™ International data will be provided via an EMS data-pump, installed separately.
PASS / FAIL CAPABILITY
Many industries, including Collision Repair, have long craved the ability to electronically accept or reject a repair operation. You now have the ability to do just that.
LINE BY LINE AUDIT
If it's in the Repair Order, it's in the app, anxiously awaiting your opinion! Finally put an end to those blank and/or partially filled out Q.C. sheets laying on the customer dashboards. QCIQ is here!
MORE COOL THINGS
CUSTOMER CARE AUDITS
.png/:/rs=w:360,h:180,cg:true,m/cr=w:360,h:180)
Finally, you have the ability to check-off and verify those small, yet often overlooked and critical last minute details. Customers give hugs for this!
CERTIFIED VERIFICATION
The "Proof is in the Pudding", as the saying goes. Automatic and verified certifications confirm you took the steps required to ensure maximum care and concern over the repair process . Insurers and shop owners love it!
QSI™ SCORECARD
QCIQ provides never-seen-before, individual repair and date range QSI scoring. Incorporate QSI scores into your current incentive pay plans, or use as the benchmarking toward new heights!
OK, SO THERE'S MORE
BEFORE & AFTER PHOTOS
Stop the "He said, she said" of "who did what and when". Don't fear rejection; encourage it! QCIQ provides you the ability to document with photos and circle the mishap and the resolve. A great enhancement to your production meetings and reviews.
"WAY COOL" REPORTING
- Date Range options.
- Operation or Department type.
- QSI™ Aggregate.
- PASS/FAIL photo collage.
- Resolve time statistics & more...
- Share. Save. Print. Smile.
PASS/FAIL TEXT ALERTS
_1b8khn6vi_828666.PNG/:/cr=t:60.14438432957434%25,l:0%25,w:100%25,h:28.110944527736134%25/rs=w:360,h:180,cg:true)
Selected employees and your management team receive immediate Pass/Fail alerts sent directly to their mobile devices. Convenient, mindful, helpful and humbling.
WE'RE STILL NOT DONE
BUILT-IN SUPPORT
Yes, we will still answer the phone! We know your time is priceless, so we built a quick reference guide for you to explore. Tap the "Support" button on the home page, and learn more about the many functions of QCIQ.
NAME THE GRADE
- PASS - Standard
- PASS - Above
- PASS - Exceptional
- FAIL - Fit
- FAIL - Finish
- FAIL - Quality
MEASURABLE RESOLVE
We have all heard "re-work of inferior workmanship is costly". QCIQ confirms it is. Learn the actual time it takes to resolve some of the simplest to most difficult re-do's. Your team can't un-know, what you now know.
FINAL COOL THINGS
CUSTOMER CARE ALERTS
Wild! Once a repair has been audited on the repair shop side, your Customer Care team is notified immediately. It's now time to hear their opinions as they crave the ability to be heard when it comes to quality and service oversight.
TOO EASY. TOO SIMPLE.
QCIQ understands simple. We understand your employees are dished a buffet of programs, guidelines and compliance rules and regulations. Therefore, we kept it light and fun!
WE APPRECIATE YOU!
Ok, that's not really a feature; it's a benefit. What we mean is that we really want to help you and your employees be empowered. We at QCIQ will listen, assist and coach as often as needed to grow a better you and a better us.